Shipping & Returns

Fast shipping and easy returns for frictionless eyewear shopping.

Free Shipping

Order Tracking

Returns & Refunds

Help & FAQ

Shipping

Enjoy fast and reliable shipping for your eyewear, delivered right to your door.

Shipping Method	Estimated Delivery	Shipping Fee
Standard Shipping	18-24 Days	$9.95 CAD
Advanced Shipping	Not Available	/
Business Express	7-14 Days	$30.95 CAD

Warranty & Returns

Enjoy peace of mind with our easy warranty and returns.

365-Day Warranty

A 365-day warranty is provided, covering manufacturing defects, excluding damage from accidents, neglect, or improper care.

30-Day Exchanges & Returns

Products can be returned, exchanged, or refunded within 30 days. Orders may only be exchanged or returned once.

Free Standard Shipping

We're making shipping easier for you! Enjoy free standard shipping on product orders over $99.00 to the following countries: [US, NO, PR, RL, BE, SP, JP, AT, PT, BE, KR, MA, FI, SE, CH, NZ, AU, SG, IE, ES, NL, DE, FR].

Who Qualifies:Orders of $99.00 or more (before shipping fees).
Shipping Type:Standard shipping only.
No Extra Steps:No coupon code needed, discount applies automatically at checkout.

Shipping Terms

While we strive to provide seamless shipping, there are a few exceptional instances to note:

Express Shipping Restrictions
Not available for P.O. boxes and APO/FPO addresses.
Unavailable Shipping Countries
Not available to PS and AR.
Bulk Orders
Additional shipping costs may apply for orders with more than 20 pairs of glasses.
Delivery Delays
Additional time may be required in cases of
1. Invalid or incomplete addresses
2. Customs clearance delays
3. Force majeure events (e.g., COVID-19, Natural Disasters, Acts of God)

FAQ

We aim to deliver our eyewear to every country worldwide. A full list of countries we ship to is available in Shipping Table.

Yes! We offer free shipping on orders over $69 to the following countries: US, CA, UK, FR, DE, NL, ES, IE, SG, AU, NZ, CH, SE, FI, IT, MA, KR, MX, BE, PT, AT, JP, PL, BR.

Yes, if your total order quantity is 4 pairs or fewer and you didn’t use any vouchers or promotions, you can combine your orders into a single shipment. We’ll also refund part of the shipping fee. Just send an email to Contact ZEELOOL with your order numbers before checking your package status.

Yes, you can! Simply ensure that the shipping address you provide is where you'd like your glasses to be delivered.

If your package arrives damaged, please immediately Contact ZEELOOL. We’ll assist you in getting a replacement pair as quickly as possible.

CONFIGURE YOUR GLASSES

Select Your Frames

Select Lenses

Customize Your Lenses

Complete the Order

Shipping & Returns

Fast shipping and easy returns for frictionless eyewear shopping.

Free Shipping

Order Tracking

Returns & Refunds

Help & FAQ

Shipping

Enjoy fast and reliable shipping for your eyewear, delivered right to your door.

Warranty & Returns

365-Day Warranty

30-Day Exchanges & Returns

Free Standard Shipping

Shipping Terms

FAQ

CONFIGURE YOUR GLASSES

Select Your Frames

Select Lenses

Customize Your Lenses

Complete the Order

Shipping & Returns

Fast shipping and easy returns for frictionless eyewear shopping.

Free Shipping

Order Tracking

Returns & Refunds

Help & FAQ

Shipping

Enjoy fast and reliable shipping for your eyewear, delivered right to your door.

Warranty & Returns

365-Day Warranty

30-Day Exchanges & Returns

Free Standard Shipping

Shipping Terms

FAQ

1. Where does ZEELOOL ship to?

2. Do you offer free shipping?

3. Can I combine multiple orders into one shipment?

4. Can I ship my order to a different country from my billing address?

5. What should I do if my package is damaged?